EVO Care delivers a new concept in innovative technical servicing solutions, where the client is at the heart of our service offering. We provide accurate, cost-effective, and swift resolutions to our client’s technical issues for industrial and large format printers, across the UAE.
Our trained technicians meticulously inspect all components and clean your equipment in addition to performing any repairs. Service is performed with speed and continuous attention to detail, and your equipment is tested for full functionality before our technician leaves your site. Our technicians have common parts used for most repairs with them at all time, or we can source required parts within 7 business days. All parts have the manufacturer's full warranty, or our own 3-month warranty.
We also offer on-site, proactive maintenance service. When was the last time your equipment received a thorough inspection and cleaning? Did you know that most problems can be avoided with regular cleaning and inspection? Much like a car, this is the reason most manufacturers have recommended maintenance schedules for copiers and printers. Our preventative maintenance service extends your equipment's lifetime and prevent costly downtime.
On-site service and proactive maintenance are offered on a scheduled basis (you are billed for time and materials), or we can work with you to set up a contract to cover all your repair and maintenance needs.
Years
Business Growth
To be the company of choice in service solutions for industrial and large format printers. Providing accurate, cost-effective, and swift service and upgrades to all commercial industries.
Offering best-in-class industrial printer servicing solutions, lowering client down time due to technical issues, ensuring continuity of business, and mitigating the effect on the clients’ bottom line.
Support can be complicated because every company operates differently and no device is an island. But speed and accuracy are vital. We get it. Here's why you want our technicians on the job:
Our Services Team will be subjected to a dual rating system after every visit. Clients will be given the opportunity to rate their service representative after each successful visit, along with an in-house rating system to make sure we always offer the best-in-class level of service.
EVO Care’s Service Quality Benchmark (S.Q.B.) program is a structured service delivery process that ensures consistent and professional service delivery on every visit. S.Q.B. ensures complete device functionality by performing routine maintenance and preemptive parts replacement, ensuring minimum downtime.
All technicians hold a variety of certifications, including A+, Network+ and Security+, depending on their job title and skill set. Some also hold additional certifications like CASP and MCSE/CCNA. And we comply with industry standards like CompTIA.
